Welcome to ridePico.com Support

1. You must meet the age requirement of 18 or above.
2. You need to possess a valid U.S. identification or driver's license (depending on the chosen model).
3. Ensure you have an active credit or debit card registered in your name.

Upon initiating a reservation, you'll be prompted to provide your personal and license details to make it a smooth process for eligibility verification.

Getting your hands on a Pico is a breeze!

Just hop over to www.ridepico.com and follow the simple steps to subscribe. Once you're all signed up, you can even choose where you'd like your Pico delivered or pick it up. Easy peasy!

After you've completed your reservation, our Pico team will reach out to you. Together, we'll figure out the perfect date and time for your Pico to either roll up at your place or for you to scoop it up.

Keep in mind, it takes up to 2 days from when you complete your subscription for the wheels to be in motion, so to speak.

And hey, if you're eyeing a specific model and it's playing hard to get, don't sweat it! We've got your back, send an email to: help@ridepico.com and we'll be happy to help you out! 

Absolutely!! If you're near one of our pickup centers, you can totally set up a visit. That way, you'll get hands-on training and a chance to hang out with your soon-to-be Pico.

But hold up, if you're not exactly around the corner, no worries! We've got this awesome training video online that you can check out. Plus, when your Pico specialist swings by to deliver your ride, they'll fill you in on all the details.

And guess what? We're all about open-house vibes too. Swing by, scope out the various models, and have a chat with our crew. Let's make this Pico experience epic!

Our hub is right in the heart of Los Angeles, California – practically a stone's throw from the bustling Los Angeles International Airport (LAX). Currently, we're zipping around the entire Los Angeles metro area with our deliveries. But don't fret, if you're in a different city, hang tight because we're revving up to expand to your turf real soon!

If you would like to come visit our showrooom, our address is 9760 S La Cienega Blvd, Inglewood, CA 90301 

You got it! If you're ready to chat, call us toll-free at (866) 720-6030. We're hanging on the line from 9:00 AM to 5:00 PM PT, Monday through Friday, and giving you those weekend vibes from 10 AM to 5 PM on Saturday.

Got a burning question outside those hours? No problemo! You can shoot us an email at help@ridePico.com anytime you want. And hey, if you're into the real-time vibe, our website's got this cool live chat feature too. We're all ears, all the time!

Exciting news! Our program is now up and running in the vibrant Los Angeles metro area of sunny California. But guess what? We're not stopping there. We're amped up to spread our Pico magic to even more regions in no time.

Don't see your spot on the SoCal map? No sweat! Reach out to us, and we'll make sure you're in the loop for when we roll into your neck of the woods. It's all about bringing the Pico experience to every corner we can!

On delivery day, expect a friendly text or call giving you the heads up that your Pico pro is getting everything ready for your ride. Now, bear in mind, while we're all about being on time, sometimes LA traffic plays its own game (definitely not us!). But fret not, we'll shoot you a text when we're on the scene.

For the smoothest experience, set aside around 1 hour for the delivery, although it usually takes less time.

Once our ace agent arrives, they'll double-check you with a quick ID scan. Then, together, you'll give your Pico the once-over, counting keys and all. Got any Qs about your new wheels? Feel free to fire away.

Remember, the sweet spots for delivery are spots with some elbow room, where you and our agent can give the Pico a thorough check before you give it a thumbs-up. Drop those delivery deets like they're hot, so we can make the whole process seamless. Just a heads-up, you need to be there for the vehicle delivery – no proxies allowed, not even if they're family or friends. It's all about that face-to-face Pico connection!

Need a chat? Dial our toll-free hotline at (866) 720-6030. We're tuned in from 9:00 AM to 5:00 PM PT, Monday through Friday, and dishing out that weekend warmth from 10 AM to 5 PM on Saturday.

Want  to talk outside those office hours? No sweat! Hook up with our Customer Support crew by shooting an email to help@ridePico.com. Or if you're vibing with the real-time connection, our website's got this groovy live chat feature ready to go. We're here for you, any way you want it!

When it's time for your appointment, make sure you've got the real deal – your genuine, up-to-date driver's license – all set for a snappy check. Just to clear things up, copies, phone pics, or anything other than the actual ID won't cut it, sorry. And hey, here's a heads-up: we also need to check that payment card you used, so don't forget to bring that along.

Now, keep this in mind: sometimes we need a Plan B for IDs. So, having a trusty passport, student ID, credit card, or insurance card stashed away is a smart move – just in case.

Oh, and one more thing: for your safety, don't forget to rock some closed-toed shoes and bring your helmet if you aren't renting/purchasing one from us. Safety first, style second!

When you're ready to say goodbye to your ride, just dial the Pico support hotline at (866) 720-6030. We'll swing into action within 7 days to sort out the return.

With all the details you've given us about your availability, where the Pico is, and your preferred return window, we'll tag in our transport team. They'll get in touch a day ahead of the pickup to firm up the deets.

Oh, and guess what? If you're keen on dodging the pick-up tab, you can totally cruise your Pico back to one of our return centers – no extra cost involved.

When the big return day rolls around, make sure you're in the scene to meet our cool team members. Oh, and a little tip to keep things smooth: aim to bring your Pico back in the same state as when you first got it, along with all the extras you got as well (extra battery, charger, lock, helmet, delivery box). This way, no surprise charges will pop up on your radar. Smooth return, smooth sailing!

You're in control when it comes to wrapping up your Pico adventure. We kindly request that you give us a heads-up at least 7 days before you plan to part ways with your Pico. Please note, any unused days in your subscription cycle won't be eligible for prorated refunds.

You always have the option to purchase your Pico! 

Please review the Purchase Option Sheet for the pricing of different Pico models. 

Riding a Pico isn’t difficult but buzzing easily around the streets of a crowded city certainly doesn’t come naturally to everyone, especially on their first ride. If you’re a beginner and would like to improve your confidence in an urban environment and move round without a hitch, then merely reading this document will sadly not be enough to ensure your absolute security and safety.

We highly recommend that you participate in one of the free riding lessons we offer if you have never ridden a motorised two-wheeler. Our delivery team is also experienced to assist you with any of your riding and Pico related questions. We want every Pico ride to be fun. But first and foremost we want you to be safe.

It goes without saying that you should always follow traffic laws and road signs. 

Legal Parking 
First things first, keep it legal. Parking your Pico right is your ticket to adventure without the ticket! If your Pico ends up in a no-go zone, you might just find a ticket waiting for you, or even worse. Nobody wants that, right?

Park-ology 101
The art of proper parking. Think perpendicular style – your Pico's back tire snuggled up to the curb, like it's giving it a friendly high-five!  And if you're eyeing that spot between cars, go for it! Just remember to leave enough room for those four-wheeled amigos to groove in and out smoothly.  Remember: If you hit it, it's on you to fix it. 

Channel your inner parking maestro and become the envy of the parking lot! Your Pico will strike a pose that says, "I'm parked and I know it!"

Sidewalks: Sidewalks are like the red carpet for pedestrians and Pico's aren't invited to the party. Avoid parking on sidewalks. And when it comes to fire hydrants, remember the number 15. Fire departments need access at all times, so be sure to give them space... 15 feet, to be exact.

Street Signs: Street signs are like LA's secret code. Triple-check them like you're solving a mystery. Pay extra attention to permit parking only and street cleaning times – nobody likes a surprise bubble bath! 

Safety First! Fun Always!

Getting ready to embark on your Pico journey? Before you hit the road, here's your essential guide to style and safety

• Gear Up: While some safety gear might not be legally required for adults, don't forget the helmet! It's the superhero cape for your head.

• Footwear Matters: Opt for sturdy and comfortable closed-toe shoes, like sneakers. Your feet deserve a comfy ride too!

• Sun Protection: Don't let the sun surprise you. Sunglasses and a cap can keep you cool and protected from those rays.

• Dress for Comfort: Comfortable clothing is the name of the game. Forget capes and frills – prioritize movement and ease.

• Nighttime Ready: If you're riding after dark, consider wearing clothing with reflective elements to stay visible.

• Rules Rule: Familiarize yourself with local e-Bike and e-Scooter rules to ensure a smooth and safe journey.

• With safety as your sidekick, gear up and ride on!

Nope, your Pico is all yours! Only you are allowed to ride it.

Your account is linked to your own name. You are the only person allowed to ride your Pico.

Pico is the game-changer in urban transportation, an innovative e-scooter subscription service that is transforming the way we get around the city. Based in the heart of Los Angeles, our mission is clear: to provide convenient, sustainable, and inclusive mobility solutions to riders of all backgrounds, empowering them to navigate the urban landscape with ease and style.

Pico is dedicated to transforming urban mobility for everyone. By providing personalized e-scooter subscriptions, prioritizing sustainability, fostering inclusivity, and delivering unmatched convenience, we invite you to embrace a new way of getting around the city. 

Proper equipment is essential when riding a motorized two-wheeler in addition to your helmet. It provides necessary protection.

Gloves should be properly fitted, watertight, and cover your hands and wrists. Thanks to the CE label certified gloves you will be able to recognize gloves which are suitable for riding a motorized two-wheeler.

For your feet, choose high-topped shoes which cover your ankles and reduce the exposure of your body as much as possible. Make sure you tie the laces tightly!

With regards to your jacket, choose one that can be zipped or buttoned up so you don’t lose your balance if your jacket flaps open in the wind.

We offer Pico models for subscription and for sale. To find out what we have available for purchase, visit www.picooutlet.com.

You can reach out to us via Online Chat on our website www.ridepico.com or by calling us at (866) 720-6030. You can always email us at help@ridepico.com or info@ridepico.com and we will happily assist you.

We are looking to expand to other Cities, but currently only offer our subscription program within Los Angeles. If you’re looking to make a purchase outside of Los Angeles, get in touch with us, we are always happy to help!

You can come see us at our Inglewood Showroom, located at 9760 La Cienega Blvd., Inglewood, CA 90301. Just down the street from LAX and near the iconic Randy’s Donuts off the 405 Freeway.

Riding a Pico isn’t difficult, especially if you know how to ride a bike. We have certain models we recommend based on individual experience and needs.

Zipping around the streets of a crowded city doesn’t come naturally to everyone, especially on their first ride. If you’re a beginner and would like to improve your confidence in an urban environment, then just reading this will sadly not be enough to ensure your absolute security and safety.

We highly recommend that you participate in one of the free riding lessons we offer if you have never ridden a motorized two-wheeler. Our delivery team is also experienced to assist you with any of your riding and Pico related questions. We want every Pico ride to be fun. But first and foremost we want you to be safe.

It goes without saying that you should always follow traffic laws and road signs.

We recommend the icon, tempo or tiger models if you are a beginner. If you would like assistance picking the right Pico model that’s right for you, please get in touch with one of our customer support specialists. We would be more than happy to help guide you in choosing the perfect Pico model.

Absolutely! If you are close to one of our pickup centers, you may schedule an in-person training and meet your Pico. If you are not conveniently close to visit in-person, you may watch our training video online and get further information from the Pico specialist delivering your vehicle.

Your Pico comes with lots of extras some other places may charge you for. Every Pico has complimentary support, including a warranty on service repairs related to normal wear and tear. It also comes with a phone holder, USB charger, lock and emergency GPS tracking should your Pico go missing and need to be tracked down. We also offer a super cool delivery box, if you’re interested in using it during your subscription. If you would like to add on anything extra, it can be arranged!

Absolutely! We will even waive the fee for the delivery box rental. Let us know you’re interested in

We recommend that all riders obtain insurance. In the event of an accident or if something goes wrong with your Pico e-scooter, you may be responsible for the full amount of repair if it is not covered under the basic coverage. Things like a bent rim, nail in tire or cracked part can be expensive to repair. Be sure to check with your renters/homeowners insurance carrier or credit card. Company to see if you are covered in the event something happens to your Pico.

We do not offer insurance and recommend obtaining that through a third party insurance provider. We recommend that all riders obtain insurance. In the event of an accident or if something goes wrong with your Pico e-scooter, you may be responsible for the full amount of repair if it is not covered under the basic coverage. Things like a bent rim, nail in tire or cracked part can be expensive to repair. Be sure to check with your renters/homeowners insurance carrier or credit card company to see if you are covered in the event something happens to your Pico.

Our headquarters are nestled in Los Angeles, California, minutes away from the Los Angeles International Airport (LAX). We currently deliver across the Los Angeles metro area. Other cities are coming very soon.

Your account is linked to your own name. You must be the only person to ride your Pico.

It’s easy! 

• Register an account on app.pico.com

• Submit your subscription details

• Schedule for pick up or delivery

• You must be over 18 years old

• You must have a valid U.S. driver’s license for Pico 30 Models

• You must have a valid U.S. driver’s license or  CA-issued ID card for Pico 20 Models

• An active credit or debit card in your name

• A valid home address in Los Angeles or surrounding areas

For ID and Drivers License information please refer to the CA DMV Requirements

We welcome payments made using either credit cards or debit cards.

The day of your delivery, you will receive a text or call letting you know that your agent is preparing your vehicle for delivery or pick up. Please note that if we are delivering your Pico we do our best to arrive on time, but sometimes we can be delayed by traffic (it is LA traffic, not us!). You will get a text to confirm arrival. This is why we schedule our deliveries with a three hour window, although it usually takes less time.

Once our agent arrives, they will confirm your identity. At your appointment, you are required to have the following:

• A valid US driver's license (if you have a temporary license, please provide a valid photo ID as well) if you are renting an e-moped or Solo, or a California-issued identification card if you are renting an e-bike
• A current and valid payment card (debit or credit) in your name – this should be the same card used for payment
• A DOT certified helmet (Pico has helmets available for purchase or rental)*

Please keep in mind that the best places to schedule your vehicle’s delivery are those with plenty of room for you and the agent to circle around the vehicle and check it thoroughly together before you accept your vehicle. Be as specific as you can when providing delivery instructions so we can make the delivery process as seamless as possible. You must be present for the vehicle delivery. A relative, spouse, or another person cannot accept delivery.

Subscription Fees:

There is an activation fee and an ongoing weekly subscription fee charged at the end of every billing cycle. Each model is listed with the related fees that you can review before completing your signup process. If you request your new vehicle to be delivered, there may be a transport fee charged as well. At the checkout process, you will be presented with the total cost including the calculated tax amount. No hidden fees, no additional costs. Full transparency is as important to us as it is to you.

We accept both credit or debit card payments.

Taxes:

The taxes on your bill will vary depending on your pickup location. If you need to see what taxes you'll be charged before you decide to commit, you’ll have an opportunity to view your price quote - including taxes - after the qualification information step in our checkout flow.

Yes! You must be 18 years of age or older.

We will accept any printed or electronic document dated within the last 30 days with your name and current address on it as proof of residence. Some examples of common documents submitted are an apartment lease, utility bill, bank statement, or pay stub. 

If you are visiting from out of town, we will accept a valid hotel or other accommodation reservation issued directly by the residence as proof of residence. Additional approvals or documentation may be needed. Pico may need to run a soft pull on credit.

Please allow 1-2 business days for your driver’s license to be approved by the Pico team. If you require further assistance, please reach out to our Customer Service team at help@ridepico.com.

• Our team will coordinate a date and time with you for pick up or delivery once you complete your reservation.

• Vehicles are typically available 48 hours after you have completed your subscription.

• Out of stock models can be reserved via our website for earliest availability.

• You can update your personal information via your account on app.pico.com. You can also email help@ridepico.com for additional support.

Contact us via help@ridepico.com to discuss your options.

Your account is linked to your own name. You must be the only person to ride your Pico.

Please reach out to the Pico support number at (866) 720-6030 when you’re ready to return your vehicle and we will make arrangements to do so within 7 days. With the information you’ve provided regarding your availability and the vehicle’s location and preferred return window, we will work with our transport team to schedule your vehicle's return. You can expect a call from the transport driver picking up your vehicle 24 hours before your appointment. You can also return your vehicle to our return center to avoid transportation costs.

At the time of the return, you must be present to meet our agent(s). It's important to return the vehicle in a similar condition as you found it when it was delivered to avoid additional charges.

You have the option to purchase your Pico and apply 50% of your completed weekly subscription payments towards reducing the purchase price. 

Please review the Purchase Option Sheet for the pricing of different Pico models. Please note that this option is not available for the Solo model.

Helmets are available as an extra add on option. It's important to note that regulations and requirements can change over time, so it is always advisable to check the most up-to-date information from official sources such as the Los Angeles Department of Transportation (LADOT) or local authorities to confirm the current helmet regulations for e-scooter riders in Los Angeles.

Helmet required

We require all riders to wear a DOT approved helmet. 

Before getting on a Pico:

Check your tires, brakes, and lights. Report any damages immediately. 

Speed limit of 30mph

Our SEV can accelerate up to 30mph. Even if the electric motors can handle much higher speeds, they are electronically limited for safety reasons. So riding on highways or major bridges is strictly forbidden.

No highways or major bridges

We encourage you to enable "avoid highways" on your preferred navigation app before using it when riding your Pico.

Overtaking

• Overtake on the left without weaving in between cars.

• It is essential to respect and comply with the rules of the road. Never overtake on the right, do not move forward in between vehicles when traffic lights are red, and always respect rights of way.

Make yourself visible

• Avoid blind spots and make other road users aware of your presence.

• Be careful when riding in close proximity to heavy vehicles. Keep a safe distance from these vehicles and be particularly vigilant when overtaking them.

• To make yourself more easily identifiable:

• Opt for equipment with reflective tape and bright colors.

• When riding on the road, it is advisable to place yourself two-thirds to the left in the lane of traffic in order to keep your view clear and remain away from potential hazards on the pavement.

• It is safer not to remain directly behind another vehicle; if it were to brake suddenly, you would almost certainly run into it from the back.

Lane Changing

• Use your mirrors and indicators.

• Always indicate any changes in direction in advance, regardless of the circumstances.

• Use your mirrors as much as possible; before every maneuver, take a look in the mirror. They are helpful in every situation and will provide you with very useful information.

• If in doubt, quickly turn your head to make sure that you can overtake or make a movement.

Traffic

• Try to predict other drivers' movements and keep your distance.

• Stay at least 85 feet behind vehicles in front of you and pass parked vehicles with a gap of at least 5 feet to avoid any surprises.

• Learning to brake is essential. Braking is effective when both brakes are applied at once, adjusting the pressure exerted on the controls.

• In an emergency situation which means you need to make a quick movement, look at where you want to go, not at the obstacle. The human brain is built in such a way that where you are looking is where you are naturally directed.

Weather

• In bad weather, slow down and maintain a greater distance between yourself and other vehicles.

• When the weather is bad, it is essential to slow down and pay extra attention to all of your maneuvers. Widen the distance between yourself and other vehicles, reduce your speed, and consider overtaking with a wider berth.

• Braking must be measured. Sudden braking will make you skid and maybe fall off. If the road is wet, never brake with only the front wheel, especially if your handlebars are not straight.

• Avoid any slippery obstacles in your path, particularly white lines on the road, dead leaves and metal sheeting.

You must be 18 years old to ride.

Yes, Pico e-scooters are all street-legal within Los Angeles. Shared E-Scooter Programs: Los Angeles has permitted shared e-scooter programs, allowing companies to operate fleets of e-scooters for public use. These programs have specific guidelines and permits issued by LADOT.

• E-scooters are allowed on streets and bike lanes in Los Angeles. However, riders are required to follow traffic laws, yield to pedestrians, and operate the e-scooter safely.

• Riders must be at least 18 years old and have a valid driver's license or permit to operate an e-scooter. 

• E-scooters must be parked responsibly, typically in designated areas. Parking in certain restricted zones, such as in front of driveways or fire hydrants, is prohibited.

It's important to note that local regulations can vary within different cities or regions. To ensure compliance with the current regulations in Los Angeles, it's advisable to check the official website of the LADOT or contact local authorities for the most accurate and up-to-date information regarding e-scooter use and regulations. 

Your safety matters to us. When hopping on a Pico, remember to gear up with a helmet and closed-toed shoes. These simple steps ensure a safer and more enjoyable ride, allowing you to explore with peace of mind. Your adventure starts with safety first!

If you or any involved parties need medical assistance, please call 911 immediately. Once you have confirmed the safety of all involved parties, please reach out to our Customer Service team at (866) 720-6030 or email help@ridepico.com for further assistance. Make sure to exchange contact, driver’s license, and insurance information with all involved parties.

• You must have a valid U.S. driver’s license for e-moped or Solo rentals 

• You must have a valid U.S. driver’s license or  CA-issued ID card for e-bike rentals

For Pico subscriptions, you do not need a motorcycle license to ride. If you are looking to purchase a Pico, you may need a motorcycle license depending on the model you select.

If your Pico is not where you last parked it, we recommend that you first check the surrounding areas. If you still cannot locate your Pico, you should file a police report at your local police department within 24 hours of the theft and reach out to our Customer Service team at (866) 720-6030 or email help@ridepico.com for further assistance.

In general, when reporting a stolen vehicle, you will be required to provide details such as the make, model, year, license plate number, Vehicle Identification Number (VIN), and any identifying marks or features of the vehicle. Additionally, you may need to provide information about the time and location of the theft, as well as any relevant documentation or proof of ownership.

Please reach out to your local law enforcement agency or visit their official website for more information on reporting a stolen vehicle in your area. They will be able to assist you in completing the appropriate form and initiating the investigation process.

If you need an additional copy of your subscription agreement with your Pico vehicle details, please email us at help@ridepico.com for further assistance.

If your Pico is not where you last parked it, we recommend that you first check the surrounding areas. Please reach out to our Customer Service team at (866) 720-6030 or email help@ridepico.com for further assistance and we will help you retrieve the Pico from impound.

Legal parking
You are responsible for making sure your Pico is parked legally. Otherwise, you will be responsible for related tickets and fees. 

Parking method
Park perpendicular to the street with your back tire closest to the curb. In most places, you are allowed to park between cars but please make sure to leave enough space for the cars to maneuver in and out of spots. 

Sidewalks
Sidewalks are for pedestrians. Please don't park on the sidewalk or within 15 feet of a fire hydrant.

Street Signs
Please double check all street signs—watch out for street cleaning times.

We will gladly set up a delivery or pick up for your Pico anywhere within a 30-mile radius of our Inglewood location. If you are outside of our delivery area, you are welcome to come pick up your Pico from us in person.

If you feel that your Pico isn't functioning as it should, please consider if it is still safe to ride. If not, please park it in a safe location and make sure to keep the keys safely on your person. Please immediately inform Pico of your issues at help@ridepico.com.

Members may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal care. You are also responsible for any damage to your PICO. Most common damage or loss includes mirrors, keys or key fobs, flat tires, excessive tire wear, worn brake pads and wheels. Customers are also responsible for a pick-up and re-delivery fee(s) if applicable unless Pico determines the issues were solely due to manufacturer defect.

Absolutely! Our toll-free number is (866) 720-6030 and our hours are 9:00 AM to 5:00 PM PST Monday through Friday. If you would like to reach us outside of business hours or simply prefer email, you can also connect with our Customer Support team at help@ridePico.com or live chat through our website.

You can make a request by calling us at (866) 720-6030 or sending us an email at help@ridepico.com.

The ideal tire pressure for your e-scooter can typically be found in the manufacturer's guidelines or on the sidewall of the tire itself. It is essential to maintain the recommended tire pressure to ensure optimal performance, stability, and safety while riding. Factors such as temperature, riding style, and terrain can affect tire pressure. Temperature fluctuations, for instance, can cause changes in tire pressure, so it's a good idea to check the pressure more frequently during extreme weather conditions.

Regularly monitoring and maintaining the proper tire pressure can help ensure a smooth and safe riding experience. It improves traction, handling, and overall efficiency of your e-scooter. If you ever have questions on how to fill up your tires, please email us at help@ridepico.com or call us at (866) 720-6030 and we will gladly walk you through it.

• Assess the situation: Safely stop the e-scooter in a secure location away from traffic and assess the extent of the flat tire. Check if it can be repaired or if a replacement is necessary.

• Contact Pico at (866) 720-6030: Notify customer service immediately about the flat tire. They will provide guidance on the next steps for you.

• Repair or replacement: Depending on the severity of the flat tire, Pico may arrange for a repair or provide a replacement e-scooter. If a repair is needed, we may arrange to have your Pico brought in for service or send a technician to assist you. Please note, you must be current on your payments to be eligible to receive a replacement vehicle.

• Document the incident: Take photos or videos of the flat tire and any relevant details for your records.

• Return the e-scooter as instructed. We may provide you with a replacement scooter or allow you to continue using the repaired one, depending on the specifics of your situation. If, at any time you need a

We recommend you check your tires at least once a week. The frequency of filling up your e-scooter tires depends on various factors, including the specific model, tire type and riding conditions. However, as a general guideline, it is recommended to check your e-scooter tires and adjust the tire pressure at least once every week or before each ride if possible.

The ideal tire pressure for your e-scooter can typically be found in the manufacturer's guidelines or on the sidewall of the tire itself. It is essential to maintain the recommended tire pressure to ensure optimal performance, stability, and safety while riding. Factors such as temperature, riding style, and terrain can affect tire pressure.

Temperature fluctuations, for instance, can cause changes in tire pressure, so it's a good idea to check the pressure more frequently during extreme weather conditions.

Regularly monitoring and maintaining the proper tire pressure can help ensure a smooth and safe riding experience. It improves traction, handling, and overall efficiency of your e-scooter.

Our Pico’s can accelerate up to 30mph. Even if the electric motors can handle much higher speeds, they are electronically limited for safety reasons. So riding on highways or major bridges is strictly forbidden.

Depending on the model, single charges range from 25-40 miles.

Yes. All Pico e-scooters are equipped with nighttime lights.

All Pico e-scooters are equipped with a phone holder and usb charger.

Our batteries cost less than .13 cents to fully charge. This is a great calculator to figure out how much it costs to charge an e-scooter! LA county charges .25cents/kw if you would like to plug that in for your calculations.

All our scooters have a portable battery that can plug into a standard outlet. The scooter itself does not need to be plugged in to recharge.